REJUVENATION Chiropractic + Sports Rehab
Effective Date: September 9, 2026

REJUVENATION Chiropractic + Sports Rehab (“REJUVENATION,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit our website, communicate with our practice, schedule services, or otherwise interact with us.

Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Date of birth
Address
Telephone number
Email address
Appointment and scheduling information
Billing and payment information
Insurance information
Information submitted through contact, scheduling, registration, or intake forms
Communications you send to our practice

When you receive healthcare services from us, we may also collect health information necessary to provide and document your care.

Our website and technology providers may automatically collect limited technical information, such as browser type, device information, IP address, pages visited, and similar website-use information.

How We Use Your Information

Information may be used to:

Schedule and manage appointments
Provide chiropractic, sports rehabilitation, concussion-related, and other healthcare services
Maintain patient records
Communicate regarding appointments and care
Send appointment confirmations and reminders
Process payments and billing
Submit or manage insurance or other healthcare claims when applicable
Respond to questions and requests
Operate and improve our practice and website
Meet professional, regulatory, and legal requirements
Protect the security and integrity of our systems

Health Information and HIPAA

Certain health information maintained by our practice may constitute Protected Health Information (“PHI”) and is handled in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (“HIPAA”), when applicable.

Our uses and disclosures of PHI, as well as your rights regarding your health information, are described more fully in our Notice of Privacy Practices.

This website Privacy Policy is not intended to replace our Notice of Privacy Practices.

Electronic Health Records and Third-Party Service Providers

We may use third-party service providers to assist with practice operations, including electronic health records, patient communications, scheduling, payment processing, website hosting, and other administrative functions.

Our practice currently utilizes ChiroTouch/CT Cloud for certain electronic health record and practice-management functions.

These providers may process information on our behalf as necessary to provide their services. Where required by law, appropriate agreements and safeguards are used for service providers that handle Protected Health Information.

Text Messages, Email, and Electronic Communications

If you provide a telephone number or email address, we may use it to communicate with you regarding appointments, scheduling, administrative matters, billing, or your care as permitted by law.

Electronic communications, including standard text messages and email, may carry privacy and security risks. Patients should avoid sending highly sensitive medical information through unsecured communication methods unless specifically instructed to do so.

Providing a telephone number does not authorize us to send marketing text messages where separate consent is required by law.

You may request that we communicate with you in a different manner by contacting the practice.

Payment Information

Payments may be processed through third-party payment processors. We do not necessarily directly store complete credit or debit card information submitted through those processors.

Payment information may be used as necessary to process transactions, issue refunds when applicable, maintain financial records, and manage patient accounts.

Cookies and Website Technologies

Our website or website providers may use cookies and similar technologies to operate the website, understand website traffic, maintain security, and improve website functionality.

You may be able to restrict cookies through your browser settings, although doing so may affect certain website features.

We do not intentionally use website tracking technologies to disclose Protected Health Information for advertising purposes in violation of applicable law.

Sharing of Information

We do not sell patient medical information.

We may disclose personal information when reasonably necessary to:

Provide healthcare or requested services
Process payments
Operate our practice
Work with authorized service providers
Comply with legal or regulatory obligations
Respond to lawful government or court requests
Protect our patients, practice, employees, or others
Prevent fraud, abuse, or security threats

Protected Health Information will only be used or disclosed as permitted or required by applicable law and our Notice of Privacy Practices.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information under our control.

However, no website, electronic communication method, or electronic storage system can be guaranteed to be completely secure.

Children's Information

Our practice may provide healthcare services to minors when appropriate. Health and personal information concerning minors is handled in accordance with applicable laws governing minors, parents, guardians, and personal representatives.

Our website is not intended to knowingly collect information directly from children without appropriate involvement of a parent, guardian, or other authorized individual when required.

Your Privacy Rights

Depending on the information involved and applicable law, you may have rights regarding access to, amendment of, restrictions on, or copies of your information.

Patients may have additional rights concerning Protected Health Information under HIPAA and other applicable laws. Please refer to our Notice of Privacy Practices for additional information about those rights.

Links to Other Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, security, or content of websites that we do not operate.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.

The effective date at the top of this page will indicate when the policy was most recently updated.

Questions regarding this Privacy Policy or our privacy practices may be directed to:

REJUVENATION Chiropractic + Sports Rehab
Wilmington, North Carolina

Privacy Contact: Dr. Jasmine Brewster Piper, DC, DACBSP®

Please contact the practice directly using the telephone number, email address, or contact information published on our official website.